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Learn how to deploy, customize, manage and use microsoft dynamics 365 services and applications. Dynamics nav 20 training material microsoft dynamics. Microsoft dynamics crm is a business solution focusing mainly on sales, marketing, and service help desk sectors. The microsoft dynamics crm 20 software development kit sdk is for developers, system customizers, and report writers. Introduction to microsoft dynamics crm 20 page 4 of 42 09092014 module 0 course content and plan objectives the key objectives of this course are to enable you to understand the basic functionality of dynamics crm 20 before examining the detailed functional areas of crm 20. Ms dynamics crm 20 ribbon customizations,display rules. Microsoft dynamics crm tutorial pdf version quick guide resources job search discussion microsoft dynamics crm is a customer relationship management software package developed by microsoft, focusing on enhancing customer relationships for any organization.1126 327 859 1376 76 632 976 511 1023 19 1439 726 430 1033 301 1080 886 1457 1153 736 1100 711 1046 975 114 237 915 1079 643 450 1194 510 911 604 430